About Us

Who We Are

WestCana Services Inc. (WestCana) is a British Columbia owned and operated company that provides Support Services functions to various businesses including LTC, Assisted Living, Schools and Offices, all across the lower mainland. Our services include the management of Dietary, Housekeeping, Laundry, Maintenance and Reception. The WestCana team has over 20 years of experience and employs over 600 employees. We provide services 24 hours a day, 365 days a year. Dietary positions include Head Chefs, Cooks, and Dietary Aides who are responsible for the preparation and service of meals. Housekeeping, Laundry, and Maintenance Services provide all of the cleaning and maintenance of the buildings and Reception provide the daily reception. The owner of WestCana, Art Forster, recognized the need for reliable and superior support services and it is this, combined with Art’s commitment to ensuring the highest quality of service, that WestCana is a trusted partner in the industry. WestCana works with our partners to ensure that our clients and mutual residents receive the best service possible.

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Our Mission: To provide superior quality cost effective healthcare services that: CLIENTS recommend, EMPLOYEES are proud of, RESIDENTS praise and COMMUNITY PARTNERS support.

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Our Vision: WestCana Services will continue to be a reputable premier, contract service provider. We will continue to anticipate and respond to the needs of our clients and the residents we serve. WestCana is recognized for its commitment to managed and sustainable growth, enhancing the quality of life and providing superior services that create a home like environment to those we serve. WestCana recognizes it is the people within our team who make us what we are and recognize we must continue to deliver outstanding value; provide exceptional education and training; and support a knowledgeable, skilled and caring staff.

Our Values in carrying out our day-to-day business are to:

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Integrity: We Act with Integrity In All That We Do. We are each personally accountable for the highest standards of behavior, including honesty and fairness in all aspects of our work. We fulfill our commitments as responsible citizens and employees. We will consistently treat residents, clients and those we work with in a respectful and understanding manner.

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Value: We Value Each Other. We treat one another with respect and take pride in the significant contributions that come from the diversity of individuals and ideas. Our continued success requires us to provide the education and development necessary to help our people grow. We are committed to openness and trust in all relationships.

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Trust: People Trust Us. We will be a company that is trusted – one that stands for sincerity and sets a standard for it, inspiring others to always be ethical and fair as our principles are held higher than traditional business goals.

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Quality: What We Do, We Do Well. Our services will be “best in class”, going above and beyond to ensure client satisfaction. We will deliver excellence, strive for continuous improvement and respond effectively to change. Each of us is responsible for the quality of everything we do.