An Exceptional Food Experience
Our dietary service provides, maintains and manages an exceptional food experience, while ensuring that we utilize fresh, varied and nutritional food choices and are flexible enough to implement changes based on the feedback of our clients. WestCana does not take a cookie cutter approach to developing menus; rather, we firmly believe that each client has distinctive requirements so we tailor our menus to meet these needs. In the Retirement Homes that we service, we recognize that the food experience of our residents is often the most memorable part of their day, and we focus on making this a first-class and tasteful experience. We also ensure that prescribed diets, therapeutic diets and all other meal requests are accommodated.
We offer flexibility surrounding recommendations and/or suggestions from our residents, families and clients for any changes to meals or meal times.
Meal Flexibility & Audits
WestCana will provide flexibility with meal services to accommodate and suit the specific dietary requirements and preferences of all residents. At all of our homes we maintain a minimum five (5) week menu rotation that incorporates regular input of residents, families and staff. WestCana continually seeks feedback from residents and family members through meetings, discussions, audits and surveys to quantify excellence and food varieties provided.
At WestCana we follow licensing requirements at all times. At each of our sites our menus are audited by a registered dietitian for compliance with Canada’s Food Guide. These audits are always available for Licensing review. At WestCana we ensure that not only are all licensing menu requirements met, but they also meet the high standards of the residents and their families. Following the standards of all Health Authorities, we document any menu variances or substitutions.
With the size and volume of our organization, we have developed strong purchasing power with all of our approved vendors and suppliers. These contracts are negotiated on an annual basis to ensure that we are attaining and securing the best pricing possible.